Your HSA is moving to UMB

UMB Healthcare Services

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How to use your HSA

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Investing in your HSA1

1    INVESTMENTS IN SECURITIES THROUGH UMB HSA SAVER ARE:
NOT FDIC-INSURED · MAY LOSE VALUE · NO BANK GUARANTEE

Copyright © 2022 UMB Financial Corporation. All rights reserved.

“UMB” – Reg. US. Pat. & Tm. Off.

Funds in an HSA Deposit Account are held at UMB Bank, n.a., Member FDIC. High-Deductible Health Plans constitute insurance products, which are not offered by UMB Bank, n.a. and are not FDIC-insured.

UMB Healthcare Services

UMB is excited to announce that effective November 18, 2022, Old National Bank’s health savings account program, The HSA Authority, will become a part of UMB Healthcare Services, a division of UMB Bank, n.a. (“UMB”), one of the nation’s largest custodians of health savings accounts (HSAs) and provider of healthcare payment solutions.

This web page will provide the information necessary to understand the transition process, from Old National to UMB.

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Key dates you need to know for the transition

October 1, 2022

Last day for new customers to enroll in HSA investments.



November 4, 2022

November 8, 2022
3:00 p.m. CT

Last day to request your Old National HSA be closed, or transferred to another HSA custodian.



Last day to make changes to your existing HSA investments.



November 13, 2022

  • Last day to use your Old National Bank Health Savings Account Mastercard® debit card. 
  • All debit cards associated with your Old National HSA will be closed effective November 14, 2022.


Week of
November 14, 2022

  • You will begin receiving your UMB Welcome Letter, including your UMB HSA account number and instructions to sign up for online banking access. 
  • You will begin receiving your UMB Health Savings VISA® Debit Card.


November 18, 2022

  • Old National Bank resigns as HSA custodian and appoints UMB Bank as the new custodian of your HSA. The terms of your Old National HSA are fully replaced by the terms of your UMB HSA.
  • As necessary, update stored HSA account information to reflect the information associated with your new UMB HSA, including your new HSA account number, routing number, and new HSA debit card information.


November 21, 2022

You may begin using your new UMB HSA debit card.



Frequently Asked Questions

What will happen to my existing Old National HSA?

When Old National resigns as custodian of your HSA on November 18, 2022, your Old National HSA will be closed. On that day, the balance of your Old National HSA will be transferred to your new HSA at UMB. Your HSA balance will be available for your use beginning November 21, 2022.

Will the fees applicable to my HSA change?

Yes. The fees applicable to your HSA, and the amount of certain fees, will change when your account is transitioned from Old National to UMB. Please review the Schedule of Fees outlined within UMB Bank, n.a. Health Savings Account Deposit Account Terms and Conditions to review the complete list of fees that will be applicable to your UMB HSA effective November 18, 2022.

How will the resignation process impact access to my Old National HSA?

To ensure the funds in your Old National HSA are successfully transferred to UMB, Old National and UMB will implement a series of blackout periods. A blackout period refers to a period of time during which your HSA’s function may be restricted. A complete list of blackout periods applicable to the transition process can be found at the beginning of this notice in the ‘Key Dates You Need to Know’ section.

Will my HSA account number change?

Yes. When your new UMB HSA is established, you will receive a new HSA account number. Once your HSA is established at UMB, you will receive a Welcome Letter in the mail from UMB.

The Welcome Letter will display your new UMB HSA account number and provide additional information about your UMB HSA, including how to access your HSA online. You can expect to receive your Welcome Letter beginning the week of November 14, 2022.

Can I still make contributions to my Old National HSA?

Yes. You may make contributions to your Old National HSA as usual through November 18, 2022. After November 18, 2022, you will need to update your contribution instructions to ensure contributions received after your HSA transitions from Old National to UMB, are credited to your new UMB HSA.

As previously mentioned, you will receive a new HSA account number through the transition process. You will need to provide your new UMB HSA account and routing number: 101000695, to anyone who will complete HSA contributions on your behalf after November 18, 2022, such as your employer.

If you make contributions to your HSA through other means, such as an external bank account, you must update the HSA account and routing number stored in all systems and platforms used to initiate HSA contributions for all contributions initiated after November 18, 2022. Contributions directed to your Old National HSA after November 18, 2022, may be returned to the originator.

Will Old National’s resignation impact distributions from my HSA?

Yes. To ensure the successful transfer of your HSA, Old National and UMB will implement a series of blackout periods, based on how you initiate the distribution.

  • Beginning November 10, 2022, you are asked to cease issuing checks drawn on your Old National HSA. Checks presented to Old National Bank for payment after November 18, 2022, may be returned unpaid.
  • Beginning November 14, 2022, your Old National Bank HSA debit Mastercard® will be closed, to allow all pending transactions to clear through your Old National HSA before it is transitioned to UMB.

If your Old National HSA includes reoccurring payments initiated through Old National Bank’s online banking platform, you will need to reestablish the reoccurring payments in UMB’s Healthcare Online Portal beginning November 21, 2022.

What if I need to pay for HSA-qualified expenses during a blackout period?

During distribution blackout periods, payments for qualified expenses can be made using an alternative account, such as your household checking account or a personal credit card account. Once the transition concludes on November 21, 2022, you may sign up to access UMB’s Healthcare Online Banking Portal, then reimburse yourself for the amount of payment using the Transfer Money feature found within UMB’s online portal.

Will I get a new debit card?

Yes. You will receive a UMB Health Savings VISA® Debit Card beginning November 14, 2022. Your new UMB HSA debit card will be delivered to you at the address currently associated with your Old National Bank HSA.

When you receive your UMB HSA debit card, please review the enclosed Benefits Cardholder Agreement and retain a copy for your records. Then, follow the enclosed instructions to activate the debit card. You may begin using your new UMB debit card to access the funds in your HSA to pay for qualified medical expenses beginning November 21, 2022.

Who will receive a UMB HSA debit card?

UMB will issue one (1) UMB HSA debit card to each Old National HSA account owner. You may request additional debit cards for qualified family members and dependents beginning November 21, 2022, using UMB’s Healthcare Online Banking Portal or by contacting the UMB Healthcare Service Center at 1-833-537-3873. Qualified family members and dependents may use the debit card to pay for HSA-qualified expenses at point-of-sale.

If you’ve chosen to provide your HSA payment card information to a merchant or provider to pay for future or reoccurring transactions, you will need to provide the merchant with updated information from your UMB HSA debit card.

Will I still be able to access my HSA online?

Yes. Once you receive your UMB HSA debit card or UMB HSA account number, you can sign up for UMB’s Healthcare Online Banking Access by visiting hsa.umb.com.

Beginning November 21, 2022, you can use UMB’s Healthcare Online Banking Portal to check your HSA balance, view recent transactions, complete a contribution, pay for qualified healthcare expenses and more.

The Transfer Money feature allows you to make payments directly to providers and reimburse yourself for qualified HSA expenses. UMB provides this service to HSA accountholders at no additional cost. For this reason, UMB does not offer an HSA check product and checks will not be provided with your UMB HSA. If you choose, you may purchase checks for your UMB HSA independently. UMB will honor checks you purchase independently, according to the terms of your UMB HSA.

Will historical information from my Old National HSA transfer to my UMB HSA?

No. Historical information from your Old National HSA, such as your transaction history and tax statements, will not be available at UMB. If you wish to retain historical information from your Old National HSA, you must do so before November 18, 2022. After November 18, 2022, requests for historical account information should be directed to Old National Bank.

How will the transition from Old National to UMB impact my account statements?

Your final Old National HSA monthly account statement will be mailed after November 18, 2022, and will detail the activity on your Old National HSA from November 1st through the date of the transfer to UMB, November 18, 2022. You will receive your final annual Fair Market Value Statement from Old National in January 2023 detailing your contribution and distribution activity made through November 18, 2022.

Beginning January 1, 2023, you will also receive your first UMB HSA account statement, detailing the activity that occurred on your UMB HSA after November 18, 2022, through the end of the HSA account statement cycle, December 31, 2022. UMB will provide HSA account statements on a quarterly basis by mail or, if you consent, in an electronic format, via email.

Your new UMB HSA will default to providing paper statements. You may update your statement preference anytime using UMB’s Healthcare Online Banking Portal or by contacting the UMB Healthcare Service Center at 1-833-537-3873.

How will Old National’s resignation impact access to my investments?

If your Old National HSA includes investments, you will receive additional information by mail describing how the transition will impact your HSA investment assets. Please review this information carefully, as it will include the terms applicable to UMB’s HSA investment account and describes any action(s) you may be required to complete throughout the transition process.

For most, no action will be required, as HSA assets held in investment products will be transferred from Old National to UMB in-kind. An in-kind transfer refers to a process through which assets are transferred “as-is”, eliminating the need for customers to sell and re-purchase investment assets when an account is transferred between HSA custodians.

How will the transition impact my tax statements?

For the 2022 tax year, you will receive two (2) sets of tax documents for your HSA.

Old National Bank will mail 2022 HSA tax documents that include the time Old National was the custodian of your HSA during the 2022 tax year. Tax statements will be mailed to the address associated with your Old National HSA as of November 18, 2022. If you need to update your mailing address after November 18, 2022, please contact Old National Bank.

UMB will provide HSA tax documentation for the time UMB was the custodian of your HSA during the 2022 tax year. Please consult with your accountant or tax professional to understand more about HSA tax documentation.

Will my beneficiaries transfer from Old National to UMB?

No. You will need to establish new or reestablish your existing HSA beneficiary, or beneficiaries, after your HSA is transitioned to UMB on November 21, 2022.

You can add a beneficiary to your UMB HSA using UMB’s Healthcare Online Banking Portal or by completing the Beneficiary form available on UMB’s Healthcare Online Banking Portal and returning the Form to UMB.

For your convenience, the Beneficiary form is available to you in advance at: Beneficiary Designation Form. You may also request a copy be mailed to you by contacting the UMB Healthcare Service Center at 1-833-537-3873.

Can I add authorized signers to my UMB HSA?

No. To ensure the privacy of your personal health information and the security of your account, UMB does not allow non-accountholders to obtain HSA account information or access HSA funds.

You may request UMB HSA debit cards for qualified family members and dependents using UMB’s Healthcare Online Banking Portal or by contacting the UMB Healthcare Service Center at 1-833-537-3873 after November 21, 2022.

What if I do not want my Old National HSA to transfer to UMB?

If you do not wish to have your Old National HSA transferred to UMB, you must complete one of the following actions on or before November 4, 2022.

  1. Transfer your Old National HSA to another qualified health savings account custodian To request your Old National HSA be transferred to another qualified HSA custodian, please contact the custodian you wish to have your HSA transferred to, as the HSA custodian receiving your HSA is required to initiate the custodial transfer process. Please note, all HSA investment assets must be liquidated before the transfer to the new HSA custodian can be completed.
  2. Close your Old National HSA and request the funds be distributed to you To request your Old National HSA be closed and the funds in the HSA be distributed to you, please contact Old National Bank. Please note, liquidating, or closing, your Old National HSA may result in a fee and/or affect your tax liability. Contact your tax professional for more information regarding your tax liability.

What happens if I do nothing?

If you do nothing, Old National will appoint UMB as your new HSA custodian effective November 18, 2022, and the balance of your Old National HSA will be transferred to your UMB HSA.

For more information

If you have additional questions about your existing Old National HSA or events occurring prior to November 18, 2022, please contact Old National Bank at 888-472-8697.

 
If you have additional questions regarding your new UMB HSA or events occurring after November 18, 2022, please contact UMB Customer Care at UMB Healthcare Services Customer Center at 1-833-537-3873. Agents are available to assist you from 7 a.m. – 7:30 p.m. CT Monday through Friday and 8 a.m. – 5 p.m. CT on Saturday.


Links to documents